Director of Brand Experience and Community
Momentous
San Jose, CA, USA · California, USA · United States
Posted on Wednesday, April 24, 2024
Company Overview
Director of Brand Experience and Community
Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.
What we’re proud of:
In this role you will lead and manager the development and execution of community engagement strategies and programs that foster meaningful connections, drive brand loyalty, and create advocacy among our partners, customers, athletes, and advocates. You will be the driving force behind thes brand's presence in the real world.
This role requires a dynamic and creative leader with a passion for building relationships and community, as well as a proven track record of success in brand, experiential marketing and community management.
This role supports Momentous’ mission of democratizing high performance by fostering a strong sense of community and connection among our customers, partners, and employees. This role reports to the VP of Marketing.
Responsibilities
This position is a hybrid role in-person out of our Santa Monica, CA office, and requires travel quarterly.
EQUAL EMPLOYMENT OPPORTUNITY
Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work
environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Director of Brand Experience and Community
Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.
What we’re proud of:
- Best in the field. We have built an advanced network of world-renowned experts in the field of human performance
- Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Super Bowl and Stanley Cup Champions, and Tour de France winners
- Push what’s possible. We were named to the prestigious Inc. 5000 list as one of the fastest-growing companies in the US in 2023
In this role you will lead and manager the development and execution of community engagement strategies and programs that foster meaningful connections, drive brand loyalty, and create advocacy among our partners, customers, athletes, and advocates. You will be the driving force behind thes brand's presence in the real world.
This role requires a dynamic and creative leader with a passion for building relationships and community, as well as a proven track record of success in brand, experiential marketing and community management.
This role supports Momentous’ mission of democratizing high performance by fostering a strong sense of community and connection among our customers, partners, and employees. This role reports to the VP of Marketing.
Responsibilities
- Working closely with the partnerships team, nurture relationships with key stakeholders, including partners, influencers, and teams, and help build partner activations in order t to build a strong and engaged community around the Momentous brand
- Conceptualize, plan, and execute a wide range of brand experiences, including events, pop-ups, sponsorships, and activations, from ideation to post-event evaluation
- Develop and execute an experiential marketing strategy that aligns with brand objectives and drives brand awareness, engagement, and loyalty
- Collaborate closely with cross-functional teams, including marketing, product, and customer service, internal teams, PR and creative to ensure a seamless and consistent brand experience across all touchpoints
- Work closely with retention team to build membership /loyalty program, as well, as social and influencer teams to ensure consistent brand experience
- Manage all aspects of community and event production, including budgeting, vendor management, logistics, staffing, and on-site execution, to deliver exceptional experiences that exceed expectations
- Develop and maintain relationships with external partners, agencies, and vendors to support
- Stay informed about industry trends, emerging technologies, and best practices in experiential marketing and community management, and incorporate innovative approaches into our strategies and tactics
- Work closely with VP Marketing and Head of Content to manage with PR firm
- 9+ years of experience in community management, partnerships, events, or related field, preferably in the sports entertainment, CPG, or lifestyle industry
- Bachelor's degree in Marketing, Communications, or related field
- Proven track record of success in building and nurturing communities that drive brand loyalty and advocacy
- Strong project management skills, with the ability to manage multiple projects simultaneously and deliver results on time and within budget
- Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with internal and external stakeholders
- Creative thinker with a passion for storytelling and creating engaging content
- Experience working in a fast-paced, dynamic environment, with the ability to adapt quickly to changing priorities and deadlines
- Passion for health, fitness, and human performance is a plus
- Entrepreneurial mindset with a bias towards action
- Passion for a high performance lifestyle
- Our fast-paced, high growth environment creates a strong opportunity for professional
- Competitive cash compensation plus employee stock options
- Health/Vision/Dental
- Unlimited PTO
- Generous set of observed holidays (16 days of office closure in 2024)
- $1,000 annual perks program to support a high performance lifestyle
- Access to $2,400 worth of Momentous products and merchandise annually, and a generous employee discount for anything beyond that
This position is a hybrid role in-person out of our Santa Monica, CA office, and requires travel quarterly.
EQUAL EMPLOYMENT OPPORTUNITY
Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work
environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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